Company Policies

Terms of Use

Shipping Policies

Return & Exchange Policies

Privacy Policies

Terms of Use

This website is operated by NarMoo. All inquiries may be directed to:

NarMoo
Customer Service Department
sales@narmoo.com

Your use of this website is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the www.narmoo.com website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the www.narmoo.com website.

These Terms and Conditions May Change

NarMoo reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the www.narmoo.com Website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

Copyright Notice

All of the Content you see on this website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by NarMoo, one of its affiliates or by third parties who have licensed their materials to NarMoo. The entire Content of the www.narmoo.com website is copyrighted as a collective work under U.S. copyright laws, and NarMoo owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the www.narmoo.com website, and the site as a whole, are intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. NarMoo reserves complete title and full intellectual property rights in any Content you download from this website. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from NarMoo.

Submissions

We welcome your comments regarding the www.narmoo.com website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to www.narmoo.com shall be and remain the exclusive property of NarMoo. Your submission of any such Comments shall constitute an assignment to NarMoo of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. NarMoo will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Risk of loss

All items purchased from NarMoo are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Pricing

Product Information The prices displayed on this site and the catalog are quoted in U.S. Dollars and are valid and effective only in the United States. Prices are subject to change without prior notice.

Inaccuracy Disclaimer

From time to time there may be information on our website or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. NarMoo reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Shipping Policies

We can ship to virtually any address in the world.

Calculating Cost

We offer several services from USPS. The shipping cost is determined by the weight and size of the package of the order, chosen shipping method, shipping origin and shipping destination. This will be calculated when you checkout your shopping cart.

Delivery Time

Delivery time varies with the chosen shipping method. The available shipping methods depend on the products purchased, availability of the products at the respective warehouses, and the shipping destination. Based on these factors, the website will automatically determine the shipping methods available. This will be shown in the 'Shipping' section of the checkout process.

In the instance a shipping time estimation is provided, it is provided by the shipping carrier. Please use it as a reference, as NarMoo is NOT responsible for any shipment delays.

International custom duties

Please note: Shipping costs are not landed costs. Customers are responsible for any applicable duties, taxes or fees imposed by their country or the carrier on their behalf to get the package through customs.

Package Tracking

All US shipment are track-able regardless of the shipping method you select.

For International shipment via USPS, currently three options are available:

1. First-Class International Mail (cheapest option, relatively slow on delivery time, No tracking)
2. Priority International Mail (more expensive, faster, No Tracking)
3. Express International Mail (most expensive, fastest, Tracking is availabe)

Return & Exchange:

If you are not 100% satisfied with your purchase for any reason, you may return it within 30 days of the shipping date. For damaged or defective items, please contact sales@narmoo.com. For all other returns please ship the order back to us and include a copy of the invoice or a letter with the invoice number on it. Please state the reason for the return.

It usually takes one to two business days for us to process your refund (minus shipping) once we receive it. After that, the refund will usually show up on your original payment statement within three business days.

For exchanges, the process is the same.

You can choose any carrier when returning your package and will be responsible for all shipping charges.

Privacy Policy - Your Privacy Rights

Introduction

This Privacy Policy describes the personally identifiable information that NarMoo ("we") collects through our website, www.narmoo.com (the "Site"), and how we use that information. Please note that this Privacy Policy applies solely to our online information-gathering and dissemination practices in connection with the Site, and does not apply to any of our practices conducted offline. If you have any questions or comments about this Privacy Policy or our practices regarding your personally identifiable information, please contact us via e-mail.

Information Secure Under Lock and Key

We take all reasonable steps to protect our customers' personal information against loss, misuse, and alteration. We use encryption technology whenever receiving and transferring your personal information on our site. When you make a purchase online, either a solid key or a locked padlock icon will appear either in the lower right or upper part around URL bar of your browser window(NOTE: Depends on which browser you are using, the location of the key or icon could be different). This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact us at sales@narmoo.com to complete your purchase.

Information Sharing

We will NOT share your information with ANY third party.

Remove Your Name From Our Lists At Any Time

To delete your name from the NarMoo email mailing list, please login your account to do so. To request to have your name removed from the catalog mailing list, simply contact us. Please provide your full name, mailing address, email address, and phone number. We appreciate your patience as it may take up to two to four weeks to process your request from the date of receipt. When you make subsequent purchases at NarMoo, you may provide contact information for customer service only and request that your name not be forwarded to either mailing list.

Questions:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the footer menu. Or you can email us at: sales@narmoo.com

These terms above will begin upon your signup with this referral program and will end when your membership is terminated either by you or NarMoo. The terms of this agreement may be modified by NarMoo at any time. If any modification to the terms is unacceptable to you, the only choice you have is to terminate your membership of this referral program. Your continuing participation in the program will constitute your acceptance of any change.

Copyright © 2017 NarMoo.